Action to improve our streets
reporting 2021


Useful contacts to report rubbish or environment related issues to improve our area. Please continue to support our work! Ensure all problems are reported via the approaches below and please Cc your ward Cllrs: 

Bensham Manor ward:

Thornton Heath ward:

West Thornton ward:

Flytips, excessive litter (search under S for street litter), overflowing bins (see street bins), offensive graffiti etc:
Please use Croydon Council’s My Account, then “report it” or use the app.  If rubbish is on private land, use 

Abandoned shopping trolleys:
email: or download the app.

Ongoing hotspot (problem space):
 include and , Lead Enforcement Officer for our area & Street Champion Co-ordinator respectively. Please take photos of any information that shows an address and attach to email for the enforcement team to follow up.

Problems at rented properties & HMOs: 

Problems involving parks:
please email 

Problems with dogs :

Noise Complaints:
My Croydon app or Croydon Council by phone: Daytime Mon-Fri 9-5pm: 020 8760 5483 Out of Hours Contact: 020 8726 6000 

Anti Social Behaviour (ASB):

For problems where you suspect criminal activity:
Dial 101 (if not an emergency/no immediate danger) so that officers can attend. Please also email relevant Safer Neighbourhood Ward Team: and report on website  (It’s easy to do).

For an emergency that requires immediate police attention:
Call 999

NB Some funding may be linked to the number of reported problems, so keep reporting!