Newsletter AUTUMN 21



Tilly Pollard, who joined the THCAT Committee at the AGM as our new Design and Social Media Co-ordinator, has created our dynamic new logo (above).  The abstract-coloured hands represent our diverse and vibrant Thornton Heath community working together to improve our area and support each other.  Tilly is also working on a common branding across all our communications and social media platforms.  Our new website will be launched in November.  We would like to thank her for all the work she has done since taking up the role.


Saturday 6th November: Ambassador House Gardening Club  
(opposite the station) from 1-3pm.  Come and help look after the plants. We’ll be planting bulbs, weeding, watering and litter picking.

Please bring your own gloves if possible.

Sunday 14th November: Clock Tower Clean Up, 12.30-2.30pm. 

Our historic Clock Tower and the surrounding area needs a really good clean up so we need as many people as possible to join us to help remove graffiti, weed, litter pick.  Do come down even if you can only spare a half an hour.  Please bring your own gardening or rubber gloves if you have them.

Wednesday 24th November: THCAT Meeting, 7-8.30pm, venue to be confirmed.

Every Sunday: Community Garden in Thornton Heath Rec - 14:00-16:00. Join the gardeners helping to keep the area spick-and-span for all to enjoy. Contact Graham Mitchell on for further details.


Design & Social Media Volunteers
Our Design & Social Media department is looking for volunteers to join the team! If you would like to help make a difference and have any relevant skills, then please get in touch with Tilly:

Skills of interest: Marketing, graphic design, illustration, photography, videography, social media, WordPress/Elementor.

Time commitment: Absolutely flexible – whatever works for you! 


Gardeners & Litter Pickers 
We always need helpers to take care of our planting areas and environment with litter picking, planting, watering and care for plants.  There are opportunities (as above) at Ambassador House and the Rec as well as Thornton Heath Pond. 
Outside the Library
The flower bed outside the library was looking in a very sorry state, so some of us have weeded, litter-picked and planted spring bulbs. Would anyone like to help maintain this bed and help with further planting? If you live near the library or visit it frequently, this could be an ideal project for you.


Benefits of volunteering

It's a great way to make new friends, improve skills, do something you love whilst contributing to the community, and seeing positive results. For enquiries about volunteering with us please email:




Bailiff Scam – alert from

Scammers posing as County Court bailiffs are sending emails trying to force companies and householders to make immediate payments.

The scammers claim that the person owes money, often using the name 'John Hutchinson' as well as others. They follow up the email with a telephone call appearing to come from an official phone line. They demand immediate payment to avoid having goods seized. These emails are not genuine.

For further details see:



A resident has informed me a company called UK ECO solutions (or someone on their behalf) is doing door knocking in the borough about grants for solid wall insulation, claiming they are working with Croydon Council. I have recently seen Facebook adverts from them hinting they work with and/or the funding is from the Council.

I can confirm Croydon Council not working with this company, nor are they a sub-contractor for one of our partner companies, nor has the team had any discussions with them. The sub-contractor working with our partner AgilityEco currently installing solid-wall insulation for home owners is called Simple Green Energy, and they will only be contacting residents who have applied, or been referred into the scheme with their consent. None of the companies we are working with are doing any cold calling/door knocking promotions.

All the private sector grant providers/schemes we work with are listed on our Energy Advice webpage  Although residents can apply directly for these schemes (as opposed to a referral through Croydon Healthy Homes), we do recommend residents use one of our partner organisations to access grant funding if they are eligible. For some schemes eligibility/grant may be dependent upon a signed declaration from Croydon Council, and we only do this with companies we have an agreement in place.

I would strongly advise residents to check the web page to ensure any company claiming to work with the Croydon Council is genuinely working with us. Alternatively they can email or call the Healthy Homes Freephone number to check 08002922529 (the number currently diverts to an answerphone, but we aim to call back all residents as quickly as possible, and all within a week).

May I also take this opportunity to notify you the Croydon Heathy Homes team will be hand delivering leaflets about our services to homes in areas with high-levels of fuel poverty, especially older properties. This week we delivered leaflets in the Waddon area. The letter we delivered was in the name of our Healthy homes Advisor, Jayesh Patel.

CWM 26.10.21