Privacy Policy

It is important for us to use your data only in accordance with applicable data protection legislation and your expectations, and to be transparent with you in how we use your data.

This Privacy Information will explain what data is collected, why it is collected, how the collected data is used and your options and rights regarding the collection of your personal data.

USE OF COOKIES
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Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

WHAT DATA MAY WE COLLECT

In connection with the different ways we may interact with you we may collect the following categories of data:

Contact information, including name, partial address/address, and e-mail address through surveys, fundraising projects, sign up forms at THCAT meetings or posted on our social media platforms.

If you subscribe to our emails, we keep your email address in our database and send you emails about our group’s activities until you unsubscribe or tell us not to.

For some specific projects, in which you agree to participate, the funding body may require us to collect personal information such as gender, age range and disability.

WHERE WE COLLECT YOUR DATA FROM

Most of the data that we have about you are provided by you. We collect data from our meetings where you sign up via our paper form, when you enter our competitions (e.g In Bloom) via paper form or email us, when you sign up to be a street champion, when you join our fundraising campaigns or when you sign up on our website or via Mailchimp to receive our e-newsletter.

WHY WE USE YOUR DATA

We process your personal data for the following reasons:

– to inform you about upcoming events, action days, meetings and local events which we deem may be of interest

– to ask for support with various activities and projects

– to fulfil the requirements of a particular grant (with your permission)

Data breach – If someone managed to hack into out database we would fix the network error to stop any further hacking, establish a risk assessment, restore the data, find a solution and communicate clearly with our members to explain that we think or know about their data being breached and what they can do to protect themselves and us from a further data breach.

PRIVACY STATEMENT

Thornton Heath Community Action Team (THCAT) is committed to protecting your personal information, being clear and transparent about what information we collect, and how we will use it.

This document is to explain how we use personal information you provide to us when signing up to receive email information from us.

  1.  Who are THCAT?

We are 11 committee members, all volunteers, bringing people together to take action and help to make Thornton Heath a cleaner, greener and better place to live, work, learn and visit. We are the Data Controller. As a data controller we are legally required to process your personal information fairly and in a transparent manner.

  1.  How can I contact THCAT in the UK?

If you need to contact us you can:

  1.  Does THCAT have a data protection officer?

While everyone at THCAT is committed to protecting and respecting your privacy, we have a Data Protection Officer who deals with all aspects of personal data.

  1.  How do you use my information?

When you sign up to receive any of our information or communications we will use the information you provide to us, usually just your name and email address.

We will process your personal information in order to communicate with you based on your consent. You can withdraw your consent at any time. If you withdraw your consent, we will stop sending you our information as requested.

  1.  Can I unsubscribe?

Don’t worry, if you decide at any point that you no longer want to receive these emails, you can unsubscribe at any time.

There are a number of ways you can do this:

  •  there is always an unsubscribe option at the bottom of each email communication we send to you;
  •  you can also contact us by email action@thorntonheath.net
  1.  How long do you keep my information if I opt-in?

We will generally send you emails until you choose to unsubscribe from receiving them.

There’s nothing stopping you from subscribing again at any time.

  1.  Where does THCAT store my personal information?

All information you provide to us is stored securely on servers situated in England or held on paper by a member of THCAT committee.

  1.  Does THCAT share my information with anyone?

The recipients of your personal data are limited exclusively to members of THCAT committee who have a need to know such information to communicate our activities. Anonymised % of personal data may be given to funders of specific projects and this will be made clear to you. We do not sell your personal information to any third parties nor buy and third parties’ database.

  1.  What are my rights under data protection legislation?

Data protection legislation provides you with certain rights when it comes to the processing of your information. These rights include the right to access your information, to update incorrect information, to delete your information, to restrict processing of your information, to transfer your information and to object to its processing.

You can find further information on your data protection rights and which apply to you from the Information Commission’s Office (the “ICO”) at www.ico.org.uk

  1.  What do I do if I’m not happy?

We are committed to protecting and respecting your privacy. However, if you’re not happy with how we collect or process your information or just want some further information on your rights, you can contact us using the email addresses set out in this notice: action@thorntonheath.net

We will work with you to resolve any issues you may have and aim to answer any question raised by you as soon as possible. You can also make a complaint to the ICO – further information can be found at https://ico.org.uk/concerns/

  1.  How does this affect other emails I receive from you?

If you have signed up to our emailing list you will still receive emails about upcoming events, action days, meeting dates, reminders and other community activities.

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